| 1 | Supplier Capability | Check production equipment, quality-control procedures, export experience, and ability to maintain consistent dimensions across batches. | Prefer suppliers that can provide factory photos, process descriptions, inspection records, and at least two recent export references without relying only on catalog claims. | Ask for business registration, factory audit information, production capacity per month, quality manual, and a sample approval process. | Unclear manufacturing location, inconsistent specifications, or refusal to provide samples and inspection evidence. |
| 2 | Steel Grade and Thickness | Verify the steel grade, thickness tolerance, profile shape, slot geometry, and resistance to bending during loading. | Common light- to medium-duty systems use approximately 0.8–2.0 mm steel, but the required thickness depends on span, shelf depth, load, and safety factor. | Request material certificates, thickness-measurement records, cross-section drawings, and the permitted thickness tolerance. | The quoted thickness is nominal only, or the supplier cannot identify the steel grade or tolerance. |
| 3 | Load Capacity and Safety | Compare shelf capacity, bay capacity, deflection limits, connection strength, stability, and the effect of evenly distributed versus concentrated loads. | Typical light-duty shelf ratings may range from about 50–150 kg per level; medium-duty designs may reach approximately 150–500 kg per level when properly engineered. | Request load-test results, engineering calculations, assembly instructions, anchoring guidance, and a written definition of uniformly distributed load. | A load rating is provided without shelf dimensions, test conditions, safety factor, or installation requirements. |
| 4 | Surface Finish and Corrosion Protection | Evaluate powder coating, galvanized finish, coating thickness, adhesion, edge coverage, and suitability for humidity or corrosive environments. | Indoor powder-coated racks are generally suitable for dry storage; galvanized or higher-protection finishes are more appropriate for humid, coastal, or semi-outdoor conditions. | Ask for coating type, color reference, coating-thickness range, adhesion test method, salt-spray data where relevant, and packaging protection. | Visible thin spots, sharp uncoated edges, poor adhesion, or a generic statement that the product is “rustproof.” |
| 5 | Dimensions and Customization | Confirm width, depth, height, shelf spacing, slot pitch, upright section, bracing, accessories, and compatibility with local storage conditions. | Common modular heights are approximately 1,800–2,400 mm, widths 600–1,200 mm, and depths 300–600 mm, but the final design should follow the actual load and room layout. | Provide a dimensioned drawing, 3D file if needed, tolerance table, accessory list, prototype approval terms, and tooling charges for non-standard parts. | Custom dimensions are accepted verbally but are absent from the purchase order or approved drawing. |
| 6 | Total Landed Cost | Compare product price with packaging, inland transport, freight, insurance, duties, taxes, port charges, inspection fees, and installation. | For international procurement, landed cost can be materially higher than factory price; request both per-unit and per-container calculations using the same Incoterm and quantity. | Request a detailed quotation showing currency, Incoterm, packing method, carton or pallet count, gross weight, volume, payment fees, and quotation validity. | An unusually low price excludes freight, accessories, packaging, testing, or mandatory destination charges. |
| 7 | MOQ, Lead Time, and Logistics | Review minimum order quantity, sample timing, production lead time, loading efficiency, packaging dimensions, and replenishment capacity. | Indicative production lead times are often 20–45 days after drawing approval and deposit, excluding transit and customs; actual timing varies by customization and season. | Ask for a production schedule, sample lead time, carton dimensions, container-loading plan, shipping marks, and written delay-notification procedure. | Lead time starts before final approval, or the supplier gives no committed shipping date or packaging specification. |
| 8 | Inspection and Compliance | Set measurable acceptance criteria for dimensions, welds, coating, hardware, labeling, load performance, quantity, and packaging condition. | Use pre-production sample approval and pre-shipment inspection; inspection scope should be risk-based and agreed before production begins. | Request a quality plan, inspection checklist, sampling level, non-conformity process, product labels, safety instructions, and applicable local compliance evidence. | The supplier relies on visual inspection only and cannot define measurable pass-or-fail criteria. |
| 9 | Payment and Contract Protection | Balance cash-flow requirements with protection against specification changes, late delivery, shortages, and non-conforming goods. | A common commercial structure is a deposit with the balance linked to shipment or inspection, but the exact terms should reflect supplier risk and order size. | Include approved drawings, tolerance requirements, warranty terms, liquidated-damage wording where appropriate, dispute venue, and document requirements in the contract. | Payment is requested to an unrelated account, or the supplier will not include specifications and remedies in the contract. |
| 10 | Warranty and After-Sales Support | Evaluate spare-part availability, replacement policy, technical response time, assembly support, claim handling, and warranty exclusions. | A clearly written 12-month warranty is common for many commercial rack products, subject to correct assembly, stated loading, indoor use, and normal maintenance. | Request an installation manual, parts list, spare-component pricing, claim-response target, photo or video evidence requirements, and replacement lead time. | Warranty coverage is verbal, excludes most practical failures, or requires the buyer to return bulky goods at its own cost. |