| Standards and regulatory compliance | 20% | Confirm that the proposed relay type and intended application are covered by the applicable safety and product requirements. | Current product certificates and test reports; verify the model, ratings, issuing body, and validity. IEC 60947-5-1 covers control-circuit devices and switching elements; IEC 61810-1 covers electromechanical elementary relays. |
| Technical fit and documentation | 20% | Check coil voltage, contact configuration, rated operational values, mounting, terminal type, operating environment, and compatibility with the application. | Model-specific datasheet, dimensional drawing, wiring diagram, operating instructions, and clearly stated test conditions. Compare ratings only under equivalent load and operating conditions. |
| Quality management and testing | 15% | Assess incoming-material controls, process inspection, final testing, traceability, and corrective-action practices. | Quality-management-system certificate where applicable, sample inspection records, test procedures, lot traceability examples, and nonconformance or corrective-action process. |
| Manufacturing capability | 15% | Evaluate whether production processes, equipment, and capacity match the required product type, volumes, and quality controls. | Factory audit, process flow, production-capacity details, equipment list, and evidence that the quoted product is made at the stated facility. |
| Customization and engineering support | 10% | Review support for application-specific coil, contact, terminal, mounting, marking, or packaging requirements. | Written technical responses, sample-development process, change-control procedure, and confirmation of any tooling, minimum-order, or lead-time conditions. |
| Supply continuity and delivery | 10% | Assess production planning, component sourcing, order communication, and the supplier’s ability to manage changes or disruptions. | Quoted lead time, order-confirmation process, capacity-planning information, contingency arrangements, and delivery-performance records where available. |
| After-sales service and commercial clarity | 10% | Check responsiveness, warranty terms, complaint handling, replacement process, and clarity of quotation and trade terms. | Written warranty and returns policy, named support contacts or service channels, complaint-response procedure, and a complete quotation with applicable terms. |
| Total suggested weight | 100% | Score each supplier against the same evidence requirements, then apply the weights to calculate a comparable evaluation result. |