| Definition | OBD means Outbound Delivery, the logistics document or execution record used to control goods leaving a warehouse or distribution facility. | Outbound delivery created and assigned | Creates a traceable record linking the customer order, products, quantities, warehouse activities, and transport movement. | Provides one operational reference for warehouse, transport, customer service, and finance teams. | One OBD record should normally have a unique identifier and an auditable event history. |
| Order Release | The approved customer requirement is converted into an executable outbound delivery. | Created, released, or blocked | Shows whether the shipment is ready for warehouse processing or is waiting for stock, credit, address, or compliance validation. | Prevents premature picking and helps planners identify exceptions before the dispatch deadline. | Release decisions should consider available-to-promise stock, cutoff times, carrier capacity, and delivery commitments. |
| Product and Quantity | Material or SKU identifier, description, ordered quantity, confirmed quantity, unit of measure, lot, and serial information where required. | Confirmed, partially confirmed, substituted, or short supplied | Allows inventory and customer-service teams to see exactly what is planned to leave the facility. | Supports allocation, replenishment, wave planning, and early notification of shortages. | Inventory accuracy is commonly managed toward approximately 97%–99% or higher, depending on product and process complexity. |
| Picking | Warehouse activity that retrieves the products and quantities listed in the OBD. | Pick started, pick confirmed, or pick exception | Scan events identify the location, worker or device, time, product, and quantity handled. | Highlights labor needs, stock discrepancies, congestion, and orders at risk of missing the dispatch cutoff. | Well-controlled operations often target pick accuracy of about 99.5% or higher. |
| Packing and Handling Units | Packaging details such as carton, pallet, handling-unit number, dimensions, weight, labels, and consolidation relationships. | Packed, weighed, labeled, or repacked | Connects each physical package with the digital OBD record and its contents. | Improves load planning, packaging selection, freight-rating accuracy, and damage prevention. | Weight and dimensional data should be captured before transport booking when freight charges depend on shipment size. |
| Warehouse Status | The current execution stage of the outbound delivery inside the facility. | Picking, packing, staging, loading, or goods issue pending | Provides near-real-time visibility into order progress and bottlenecks. | Enables workload balancing, dock scheduling, labor adjustment, and exception escalation. | Event timestamps should be recorded consistently and shared through integrated warehouse and transport systems. |
| Goods Issue | The confirmed physical departure of goods from warehouse inventory and control. | Goods issue posted or shipment departed | Marks the transition from warehouse execution to transportation execution. | Updates inventory records, supports shipment visibility, and starts transport-related delivery measurement. | A reliable goods-issue timestamp is essential for measuring order cycle time and dispatch performance. |
| Transport Planning | Carrier assignment, route, service level, planned departure, planned arrival, and shipment consolidation data. | Planned, assigned, tendered, or accepted | Shows who is responsible for movement and the expected transport milestones. | Supports route optimization, capacity utilization, delivery-slot planning, and transport-cost control. | Planned dates should include handling time, transport time, border or compliance buffers, and local delivery constraints. |
| In-Transit Tracking | Transport events and location updates after the shipment leaves the facility. | Picked up, in transit, at transfer point, delayed, or out for delivery | Combines scan, telematics, geolocation, and estimated-arrival events to show shipment progress. | Allows proactive customer communication, route intervention, and re-planning when delays occur. | Tracking quality improves when milestone events are time-stamped, geocoded where appropriate, and exchanged through interoperable interfaces. |
| Delivery Confirmation | Proof that the shipment reached the delivery location and was accepted or recorded as an exception. | Delivered, partially delivered, refused, damaged, or delivery attempted | Closes the execution loop and records delivery time, recipient, signature, image, or exception reason. | Supports customer service, claims management, invoicing controls, and reverse-logistics decisions. | Electronic proof-of-delivery capture is commonly targeted at approximately 98% or higher for digitally managed shipments. |
| Key Performance Indicators | Measures derived from OBD timestamps, quantities, status changes, and delivery outcomes. | On-time delivery, order cycle time, fill rate, pick accuracy, and exception rate | Transforms individual shipment events into operational trends and alerts. | Helps identify recurring delays, capacity gaps, inventory problems, and process improvements. | Common internal targets include approximately 95% or higher on-time delivery, with exact targets varying by lane, product, and service promise. |
| Data Quality and Integration | The completeness, accuracy, timeliness, and consistency of OBD data across order, warehouse, transport, and delivery systems. | Complete, validated, synchronized, or exception flagged | Reduces missing scans, duplicate records, incorrect addresses, and conflicting shipment statuses. | Improves planning accuracy, customer notifications, auditability, and automated exception handling. | A mature 2026 process should use standardized identifiers, event timestamps, validation rules, access controls, and monitored integration interfaces. |